Frequently Asked Questions

Hornskov is a small family owned business founded in 2015 by Cathrine & Peter Hornskov.
Read more here.

Use a tape measure to measure your head at the widest point, which in most cases is about a fingers width above the ears.
Always measure your head about three times to be sure about your size.

Order a free size kit here.

 

Are you still in doubt, don’t hesitate to contact us.

 

Maintaining your hat is very important if you want it to last a long time. We are confident that with the right care your Hornskov hat will last for generations.
Learn more here.

All of our hats are handmade in our workshop in Sorø, Denmark.

Shipping policy

We offer free worldwide shipping on all orders.

All hats are made to order and will be finished and shipped out within 10-12 weeks.

We do our very best to keep that timeline, but sometimes it is simply not possible. If you have a special request for the shipping schedule, or need a more defined date, please do not hesitate to contact us and we will do our best to accommodate your wishes.

Caps, accessories & purchases other than hats will be shipped out within 48 hours.

Returns and exchanges

All caps, accessories & purchases other than hats, can be returned to us in original packaging.
If you wish to return an order, let us know within 14 days of recieving the order.
You will recieve your refund within 14 days of us receiving the order.

Send an e-mail to
info@hornskovhats.com

All of our hats are made to order on customer measurements and for that reason it is not possible to return orders.
All of our hats are made to a very high standard and we hope that you will be happy with your order.
However, if you are unhappy for whatever reason, do not hesitate to contact us and we will do everything we can to help you.